AI-Powered Customer Analytics Platform

The client needed a scalable analytics platform to derive insight from high-volume customer interactions while preserving data governance and latency requirements.

We designed and delivered the core platform, including data pipelines and analytical models, with strict access controls and auditability.

The system was deployed on schedule and met performance and compliance targets. Outcomes include a 35% increase in conversion rates, 50% reduction in customer churn, real-time analytics with sub-100ms latency, and processing of 10M+ events daily. The client runs daily analysis at scale.